Refund policy
Return & Refund Policy
Last Updated: June 2026
Gearovanta values customer satisfaction and provides a 30-day free return policy.
30-Day Free Return Window
Customers may request a return within 30 days of receiving their order. Eligible returns are accepted free of charge.
Return Eligibility
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Items must be unused and in original condition.
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Items must be returned in original packaging.
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Proof of purchase or order confirmation is required.
Non-Returnable Items
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Personalized or customized products
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Gift cards
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Clearance or final-sale items
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Products damaged due to misuse or improper handling
Refund Process
After we receive and inspect the returned item, we will notify you of approval.
Approved refunds are issued to the original payment method.
Refund Processing Time
Refunds typically appear within 5-10 business days depending on your bank or payment provider.
Order Cancellation
Orders may be canceled within 24 hours of purchase.
Once an order is processed or shipped, cancellation may not be possible.
Damaged, Defective, or Incorrect Items
Contact us within 7 days of delivery if your item is defective, damaged, or incorrect. Photos may be requested to verify the issue.
Payment Disputes
Customers are encouraged to contact our support team before initiating chargebacks or disputes.